Step-by-Step Instructions

Miscellaneous Customer Memo


Access: From the Master Directory select directory #7 (Memos/RMA).  Choose #1 (Input Memo). Then choose #1 (Customer Memo), then #17 (Misc customer memo).

1.

(Memo Number) Press Shift 3 (#) and the system will assign a memo number.
2. (Memo Date) Input the date (mm-dd-yy0 or T for today's date.
3. (Customer Number) Input the customer number or use the ?x or ?? command to search for the customer number.
4. (Memo Type) Display only.  The system inserts the memo type "87-Miscellaneous Cust Memo" after the memo number is entered in field 1.
5. (Memo Action) Press teh return key to skip this field.
6. (Memo Comment) Input the reason for this memo (Example: Input the AR# or Sales Invoice # you are reflecting).
7. (Name) Display only.  The system displays the customer name when the customer number is entered in field 3.
8. (Street) Display only.  The system displays the customer address when the customer number is entered in field 3.
9. (City) Display only.  The system will display the customer city when the customer number is entered in field 3.
10. (State) Display only.  The system will display the customer state/provice when the customer number is entered in field 3.
11. (Zip) Display only.  The system will display the customer zip/postal code when the customer number is entered in field 3.
12. (Will This Memo Affect '1'-Inventory, '2'-Expense, '3'-Asset) Input the number that would reflect this memo.
13. (Will This Memo Reduce or Increase Receivables) Input an "R" to reduce the receivable or an "I" to increase the receivable.  (Example: Input an "R" to reduce when off-setting an accounts receivable, making the balance due zero (0).
14. (Amount of Memo) Input the total amount.
15. (C.O.A.) Input the chart of account # to be aplied to this memo.  Input ?? to search for the chart of account number, or if unsure ask the accounting manager
  • Enter /F to file the memo
  • Enter A "Y" to put the memo in the printing queue.   If an "N" is entered, a memo will not be printed, unless you go to the reprint procedure (MEMO-13).
  • To print customer memos, go to Procedure MEMO-11.